Seeing others say their OLED decks, more commonly the LE ones, have a dead pixel made me check my LE deck for one and sure enough I got a dead pixel. If I never checked I probably never would notice it in regular gameplay. Now all I do is fixate on that dead pixel now. I’m really contemplating whether this warrants setting up an RMA when everything else is fine with the deck.
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I checked my LE and no dead pixels
I have checked my screen a number of times and have not seen any dead pixels. I have the LE.
The first thing I did with my PC monitor was check for dead pixels and I had to exchange it twice because of it. I did the same thing when I got my 512GB deck first year and I also had to exchange it because of dead pixels.
Too many issues with the new OLED model. Glad I’ve held off.
After about a week of use I didn’t notice any pixels that looked wrong. Unfortunately I caved and did a pixel test after seeing so many reports and found one dead pixel on my oled. Debating if I should RMA or not tho.
I would while it’s still a bit early
i just checked mine and i can confirm i need to clean my screen more often.
To all those recommending RMAing, please be aware that most companies nowadays set a certain number of dead pixels as the minimum for a screen to be considered faulty.
Usually 1 or 2 is not enough.
If we think that is fair or not is beyond what I want to discuss, but I’d recommend checking the warranty terms and conditions before entering an exhausting process.
Yes but you can return it not RMA it lol sooooo yeah I “don’t want it anymore”
Do they stop you from buying a new one if you return it?
ISO 13406-2 is a good guide, but not mandatory.
Yeah, I swear the entitlement on this sub is unreal.
It’s not just the number of pixels but the placement. A single dead pixel in the center can sometimes be cause for an RMA, but I’m seeing people RMAing over a single dead subpixel in the top edge of the screen.
That’s perfectly functional by most monitor standards.
Nah, if I’m getting an OLED and expecting a better display I should not have to settle for a dead pixel, especially when I don’t have ones on my LG CX oled tv’s and my Switch OLED.
Yeah definitely send it rma no way I won’t no matter what I got
I think if it bothers you and you can exchange it then you should.
Sorry to hear that. Just got my Oled LE and have 1 dead pixel as well . . About to start RMA. How long did it take for Valve to refund you?
I got my oled 512 yesterday. I’m afraid to check
If it makes you feel better i just got mine a few hours ago and checked and there is no dead pixels. I was so scared to check but it was worth it. Atleast i know my panel is good!
I’m ignoring it for the time being. I have no interest in playing the screen lottery. It’d be different if I was just returning to a store, but it’s simply not serious enough for me to go through the hassle of an exchange.
I also have two dead pixels I didn’t notice until I did the check.
Imagine buying a brand new iPhone or Galaxy and being told by others here that it’s not a big deal, who cares that your expensive item is marred with something no other major device manufacturer would put up with.
Dead pixel, even if only 1… return that sh1t unless you hate money and love mediocracy.
FWIW, my 512GB OLED Deck arrived and seems flaweless for the most part. There’s a slight clicking when pressing down on the dpad that doesn’t exist when pressing left, right, or up but everything else (so far) seems 100%. No Dead Pixels (didn’t think there would be any since it’s using a Samsung display), and downloaded about 430GB worth of content to really test it out tonight.
LE model as suspected couldn’t be cancelled and is also on the way. If I can catch the delivery driver I’m supposed to tell him to return to sender, else I have to get an RMA number and all that stuff to send back the inferior model. I wonder if new LE batchess will use the Samsung display (hopefully).