Honestly I’m offended. My laptop has a dead pixel and it drives me crazy. No fucking way am I keeping a deck with a dead pixel right out the box, this thing cost me over $700 after taxes! They must be getting a shit ton of RMA requests.

  • Eyeluvflixs@alien.topB
    link
    fedilink
    English
    arrow-up
    1
    ·
    10 months ago

    I mean it sucks you have to wait BUT they say in writing that you can and will get a replacement in the end.

    • KLEG3@alien.topB
      link
      fedilink
      English
      arrow-up
      1
      ·
      10 months ago

      Tomorrow is “within 30 days.” Tell them tomorrow you would like that RMA

      • YouOnly-LiveOnce@alien.topB
        link
        fedilink
        English
        arrow-up
        1
        ·
        10 months ago

        3 hours later is within 30 days too, am pushing for RMA. My Dead pixel is unfortunately super obvious holding device at arms length, right in middle of screen and since its red out it shimmers green and looks awful. It looks like there’s a tiny drop of water refracting the sub-pixels