Honestly I’m offended. My laptop has a dead pixel and it drives me crazy. No fucking way am I keeping a deck with a dead pixel right out the box, this thing cost me over $700 after taxes! They must be getting a shit ton of RMA requests.
Honestly I’m offended. My laptop has a dead pixel and it drives me crazy. No fucking way am I keeping a deck with a dead pixel right out the box, this thing cost me over $700 after taxes! They must be getting a shit ton of RMA requests.
It’s a total valid answer and a sensible one at that. Because the support is probably right: you won’t notice the dead pixel after a few days / weeks of usage.
Hell, I have a dead pixel on my gaming monitor and I barely notice it.
Apple would call one dead pixel „tolerance“ by the way.
So Valve basically offering you RMA IF you feel dissatisfied in the coming days is good in my book.