Honestly I’m offended. My laptop has a dead pixel and it drives me crazy. No fucking way am I keeping a deck with a dead pixel right out the box, this thing cost me over $700 after taxes! They must be getting a shit ton of RMA requests.
Honestly I’m offended. My laptop has a dead pixel and it drives me crazy. No fucking way am I keeping a deck with a dead pixel right out the box, this thing cost me over $700 after taxes! They must be getting a shit ton of RMA requests.
Depending on the regulations in your country you can return any ordered device in a short time after having it delivered. Defective or not, you just have to say you are not happy with the product.
In Europe we have 14 days.
If you are in such a country don’t listen to Valve support and send it back ASAP. Because after the legal return window, they can refuse it and say bullshit like 1 dead pixel is not a defect.