i got my Shipping label for my RMA, but steam support said i was also supposed to get an RMA instruction sheet through my email to print out and put in the box. it’s been 2 days and i keep reaching out to them that i haven’t got that instruction sheet. do i really need to wait for that instruction sheet when sending my steam deck back?
what was the RMA instruction sheet like? i initiated RMA process on the weekend and got a response like yours on Sunday. Unfortunately only received a shipping label and no RMA Instruction sheet and have been waiting and sending a message daily but still have not received that RMA instruction sheet. going on 3 days now