I was afraid the UPS guy pulled a fast one with how this box looked. Luckily everything was there and undamaged.
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it was delivered by ace ventura.
I’ve worked as a baggage handler for over a decade and that is totally normal from how freight is handled.
Someone posted similar a photo with similar damage on the subreddit day or two ago. In their case, the side of their steam deck was ruined too. Going forward maybe valve should put a little extra packing material on both ends
ruined
Calm down. It had a baby dent and the device was flawless.
As someone who works with these types of people - a small dent in a box is enough for some people to go ballistic.
Some dude also posted one that looked like the hulk elbow dropped it, u might have seen a different one
What is becoming of ups. I hope the authorities are involved.
how was the inside 🤔🙈
When they say “open box” they just really are not kidding. /s
Christ. Good thing they ship the decks in the case.
Just saw my footage of my deck delivered dropped and landed on its front. So nervous when I get back home…
My package had a big tear on that same exact spot but not as extreme as yours
I wonder why they dont ship in more discrete box… does it still include all of the logos like the original did? I just checked GLS Reviews (Im from EU) and Im fucking terrified what state my deck is going to arrive in… if it will arrive at all…
Unfortunately I believe the Lithium battery warning is required on packaging which generally points to technology being inside. That being said, like others are saying I agree it is much more likely the machines tried to eat it rather than someone risk their union job for a few hundred dollars.
Wtf that’s crazy, they need to give you something for the inconvenience no cap
Looked like someone tried to eat the damn box
When my deck arrived it had been opened neatly with a blade. Oh and it was delivered by a parks department employee who found it tucked behind a dumpster around the block from my house. But don’t worry, when I told FedEx they were like “…But you did receive the package, right? Nbd.”
I wonder why Valve chose UPS this time around. I think most, if not all US orders, of the the LCD were through FedEx
Fuck Fedex. Worst service ever, consistently bad in my area as it’s all contractors that don’t give a shit and almost always dinged up.
Indeed, funny enough I got an LCD only a couple weeks before the OLEDs were announced, and it was delivered through FedEx, but the OLED via UPS.
This is exactly how my original SD arrived. Heart sank, but the device is fine.