So I’ve had a regular steam deck since launch, and I’ve never dealt with the 5ghz WiFi issue. Yesterday I got my new oled model, and it refuses to connect to the 5ghz WiFi. It works with the 2.4, but not the 5. I’ve tried the power save setting, and still no luck. I really don’t want to send it back, but the download speed on the 2.4 is horrendous. Any ideas how to fix this easily?

  • GotniMoz@alien.topB
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    1 year ago

    same here. My steam deck just stop connecting to 5GHz after latest update. WTF??

  • supertx2@alien.topB
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    1 year ago

    I’m having issues also, I have WiFi 6 the downloads speeds are all over the place and the range is pretty bad, I don’t even have full range when I’m next to the router

  • doc_willis@alien.topB
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    1 year ago

    how are you determining its using 2.4 vs 5? My router has both, but the SSID is the same for both frequencies. So i cant really tell which Freq. Its using.

    • bwsoldier@alien.topB
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      1 year ago

      Go into desktop mode, click the WiFi bottom right, click the down arrow next to your WiFi name, click on details and you will either see 2.4 or 5ghz

  • minimalistic247@alien.topB
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    1 year ago

    Just bind it exclusively to the 5ghz if you have separate ssid’s. That’s what I do. If you have a single ssid then 2.4ghz will often win out.

    • VillainV77@alien.topOPB
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      1 year ago

      The 2.4 is the only one it will connect to. If I even try to use the 5G at this point I have to hard reset or it just won’t connect to the WiFi at all.

  • rushmore69@alien.topB
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    1 year ago

    It might be a setting with your router. I’m having issues with 5G (connects but keeps saying “can’t connect to servers”.) The 2.4 is downloading at 130mb, so that seems fine for now. Turning off power setting did not help me either. Leaving my router alone though, since have a lot of other devices on 5G and don’t want to maybe fix the Deck, but screw everything else up.

  • savageApostle@alien.topB
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    1 year ago

    There is an entire thread on the Steam Forums for this: https://steamcommunity.com/app/1675200/discussions/0/4038101970203502664/?ctp=8

    The short of it is that disabling the 160hz band (which is related to WiFi 6 in some way) helps.

    In order to get WiFi working for me (with my LE SD and my router being a Netgear Nighthawk RAX35) I had to

    • Disable 160hz by setting my 5GHz mode to “up to 1200 Mbps”
    • Factory Reset SD
    • Enter password to my 5GHz network, it failed to connect
    • Restart SD from Steam Menu
    • Attempt to connect again, no luck
    • Put SD to sleep with power button
    • Came back some time later and it was connected, and I was able to finish setup
    • Connection works but it takes about 2 minutes after waking from sleep to re-connect to WiFi
  • twiggums@alien.topB
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    1 year ago

    Try different channels and channel widths on your router/AP. You can also try different security types.

  • Used-Alarm@alien.topB
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    1 year ago

    I don’t have problems connecting my SD OLED to a 5 GHz SSID, but mine refuses to connect to a SSID with WPA3 or WPA3 Transition Mode. I had to create a WPA2 only network.