Plug in headphones into the headphone jack of your OLED steam deck. If you hear bad static or hum - it means something is wrong and you should submit a support ticket so Valve prioritizes finding a solution. This issue is very widespread

  • Just_Maintenance@alien.topBEnglish
    1·
    10 months ago

    White noise is fairly common on nearly all electronic devices. It’s only on the high end where you start getting the expensive audio setups with low noise.

    • MoMac77@alien.topBEnglish
      1·
      10 months ago

      it’s not white noise. it’s significant disturbance. it literally hummmmms

  • Kurrizma@alien.topBEnglish
    1·
    10 months ago

    Mine has crackling every time any audio plays. I’ve got a ticket open and will probably RMA. The headphone jack on mine is unusable. It was perfect on my LCD Deck.

  • Bio340@alien.topBEnglish
    1·
    10 months ago

    Don’t tell /u/p0pe_f0x

    Dude can’t even handle people RMA for their dead pixels screen, he might just lose it knowing people will RMA for this issue

  • BigPep2-43@alien.topBEnglish
    1·
    10 months ago

    I’ll try mine out and report status later. So, far I haven’t had to try the headphone jack yet. But this week give me a reason to lol

  • zzabcd_chn@alien.topBEnglish
    1·
    10 months ago

    I’m experiencing this on the 1T oled with Sony ier-m9. So far I found two solutions.

    1. Using the apple usb-c adapter on the usb-c port solves the problem. The only down side is I won’t be able to charge while using my headphones.
    2. Using a 3.5mm impedance adapter can significantly reduce the noise as well.
    • ryukvmi@alien.topBEnglish
      1·
      10 months ago

      yeah it just seems like interference, like on laptops. Don’t think an rma is going to fix anything

  • neenerheaddj@alien.topBEnglish
    1·
    10 months ago

    So far I tried with a pair of Sennheiser DT-880 Pros on my LE and 1tb OLED. No noise on either Deck.

    • vlegato@alien.topOPBEnglish
      1·
      10 months ago

      That’s not the point. If customers are going to spend $500+ for a brand new product like this - then at the very least everything should work and not be broken. A lot of people like the option of wired headphones

  • YaShimmy@alien.topBEnglish
    1·
    10 months ago

    Thanks for the PSA. Just received my 512 OLED and the constant static/hum is present using Apple EarPods.