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Joined 1 year ago
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Cake day: November 9th, 2023

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  • Just means the deck has your label printed on it but the courier has not collected the pallet with your box on it from warehouse yet.

    It’s all down to luck which pallet your deck is sat on and probably has little to do with the time you ordered it. Warehousing do not strategically place pallet collections based on picking time, & hand to the courier in that same order, especially not in a high volume situation like this launch. Not efficient unless you’re Amazon

    The main bottleneck is how many courier collections you can get from the courier in a day, which is why you can sit on “not handed to GLS” for a little while. The tracking does not update to “we have it” until it gets unloaded & scanned at the courier’s sorting warehouse.

    Try not to get caught up in the logic of ‘my neighbor ordered at the same time therefore we should get it same day’. It rarely plays out like this at fulfilment level.